Wal-mart Question

When I got home, I noticed that I had an extra bag of stuff worth about $20 (I won't give any excuses why I shopped Wal-mart ) Our Wal-mart has these annoying rotating bag holders and you have to put the bags back in your cart by yourself. DD9 was helping out and therefore I didn't catch the extra bag until we got home.

I called Wal-mart customer service and they kept me on hold for about 10 minutes. I called back and was told that nobody had reported any missing bags and that I should bring the items back to Wal-mart. They would note the items in a book and the customer could reclaim them with a receipt. Well... When I was missing a bag, nobody told me about "the book". I was told "Sorry, don't have it" and that was it. Even if someone had called later, I would have never known. I am really reluctant to take the items back to Wal-mart so they can resell the stuff and make twice the profit. The things have already been paid for by someone. I am thinking about either donating them to a women's shelter (it's name brand personal care products) or returning them to Wal-mart for an "exchange", get cat/dog food instead, and donate it to the animal shelter. Any opinions on this?