I have been ordering from www.Fabric.com for YEARS and have always had a wonderful experience each time. They have fabulous sales constantly. I receive my orders in a timely manner, and their customer service has been exceptional.
The bad experience as mentioned above will leave a sour taste forever in anyone's mouth, which is a shame. I can understand why they may have sold out of a particular print although the site allowed the customer to purchase it.
If I am forced to make a 'complaint' with my arm twisted, not really a complaint, but hey... I live in Georgia, and Fabric.com is based out of Marietta, GA. So I pay state sales tax versus other on-line companies I shop with. But not a complaint against Fabric.com.
And I will continue to do business with them for years to come.

Gena =^..^=